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Welcome to Property Touch! Our website, propertytouchgroup.com, and our mobile applications are a real estate information service connecting people in the real estate market. Property Touch and its subsidiaries and affiliates (collectively "Property Touch") provide you with access to a variety of services, including but not limited to the propertytouchgroup.com website (the "Website") and Property Touch's mobile applications (the "App"), along with all the products and services available through our Website and App (collectively the "Services").
The Website and App are owned and operated by GENTRY DEVELOPERS PRIVATE LIMITED, a company incorporated under the laws of India, with its office located at B-215, HARI BHAU UPADHYAY, NAGAR, PUSHKAR ROAD, Ajmer, Ajmer, Ajmer - 305001, Rajasthan.
Our Privacy Policy is incorporated as part of the Property Touch Terms of Use. Please read this Privacy Policy and our Terms of Use carefully before using our Services. By using Property Touch’s Services, you agree to the provisions of this Privacy Policy. If you do not want to be bound by our Privacy Policy, please do not use our Services.
Why We Collect Information from You
Property Touch is a real estate information service. To provide our Services, we use the information we collect to:
Our goal in this policy is to be completely transparent about the data we collect, why we collect it, and how we use it, in order to make finding your new property a seamless and efficient experience.
What Information Do We Collect, and Where Do We Get It?
We collect some information from all visitors to our Website and App. Like many online services, we use technologies such as cookies, web beacons, log data, and third-party analytics services to collect and analyze information about all users. This includes things like user search preferences, interaction with ads, and location.
Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, your mobile number, your mobile carrier, your email address, device, search terms, and cookie information. We use Log Data to provide our Services and to measure, customize, and improve them.
We also collect personal information that you provide to us, such as your name, contact details, mobile number, and email address, which you give us during the account creation or registration process, or while interacting with any of our Services. This helps us ensure a smoother user experience and tailor our Services to your preferences and interests.
Cookies: Cookies are small data files that we transfer to your computer or device. We use "session" cookies to keep you logged in and better understand how you interact with our Services. We use "persistent" cookies to recognize you each time you return to our Services. Most internet browsers automatically accept cookies, but you can change your settings to refuse them. Please be aware that some parts of our Services may not work for you if you disable cookies.
Information We Collect from Real Estate Professionals (REPs): If you create a REP account with us as a landlord, agent, or developer, we will ask you to provide certain information to set up your account. We require a name, company (if available), phone number, and an email address. If you create a paid REP account, we may also collect financial data like credit card information and billing addresses for billing purposes.
Additional Information We Obtain from Third Parties: We may sometimes obtain information about you from third parties and use it to help our REPs serve you better. We will only share this augmented data with selected REPs with whom you choose to share information by contacting them through the Property Touch Services.
Location Information and Permissions
For our mobile applications (App), we request access to your device's location to provide location-based services.
How We Share Your Information
As you use, access, and navigate our Website and App, we collect various types of information, which may include:
We use Personal Information to allow you to log in to your account, resolve service issues, inform you of new services or features, and communicate with you. We use Other Information for our business purposes, including:
We will share all information we collect from you, including personal information, with any third party if we believe it is required for compliance with any applicable law, regulation, legal process, or enforceable governmental request. We may also share this information to protect our rights or interests.
Direct Contact with a REP: If you fill out a form to contact a REP or call a REP via our App, we may share personally identifiable information that you provide, along with information about your use of our Services, with the party you wanted to contact.
User-Generated Content: If you use our user-generated content services, such as posting a question, answer, or blog, you should be aware that any personally identifiable information you submit can be read, collected, or used by other users. We are not responsible for the personal information you choose to submit in these forums.
Protecting Ourselves and Our Users: We may release personal information when we believe it is appropriate to comply with a legitimate law, regulation, or legal request; to enforce our policies; to protect our rights or property; or to protect the safety of our users.
General Matters
Security: We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot guarantee the absolute protection of any information shared with us. When you enter sensitive information (such as a credit card number), we encrypt the transmission of that information using secure socket layer technology (SSL).
Third-Party Websites: Our Website and App may contain links to other websites. When you click on one of these links, you are navigating to another website. We do not accept liability for the misuse of any information by any website to which we may link. We encourage you to read the privacy statements of these other websites, which may differ from ours.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes to our information practices. If we make any significant changes in how we use your personal information, we will notify you by means of a notice on our Website or App prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Company: GENTRY DEVELOPERS PRIVATE LIMITED
Address: B-215, HARI BHAU UPADHYAY, NAGAR, PUSHKAR ROAD, Ajmer, Ajmer, Ajmer- 305001, Rajasthan
Email: info@propertytouchgroup.com
For any questions or concerns regarding this Privacy Policy or your data, please contact us.